Edward Deming proposed three pragmatic axioms which allow to improve quality management in the enterprise. He trained at the Japanese, who after World War ii, seized his idea, as a drowning man straw. Edward Deming wrote fourteen points improve the quality of the organization, which now includes a certification program for companies to iso quality system standard, he also wrote seven deaths Disease Organization, described the difficulties and false starts in the organization, to each his thesis can be given individual attention. Go back to the three axioms of pragmatic Edward Deming, the first axiom sounds something like this – any organization's activities can be viewed as a technological process and therefore can be improved. Everything seems to be just now being widely applied process approach in many enterprises, which reduces the risk of administrative decisions, improve workflow, and much more. Any activity – production of goods, performance of services is divided into processes, and then analyzed measured and, ideally, improved. In such a process approach can be identified unnecessary steps to simplify the production, which will improve quality, increase speed, reduce costs, some pluses, but not so simple, the implementation first pragmatic axiom on businesses goes down, everyone in the organization of the head to the artist must understand the meaning of what is happening and to fulfill the corresponding requirement. Application of process approach allows the design of business processes that require certain skills, allows us to describe the processes that leads to the fact that the company becomes less than the essential people, and then there are times that all production rests on a single master. Next pragmatic axiom Edward Deming tells us about the state of the production system as a whole, she said that the system can be in two states, the first – is a stable state, and the second – respectively, unstable, and that will give the system is what will happen in the organization, that is, Deming considers the company as a separate system, the second axiom of pragmatic speech is a systematic approach to production. The company is described as a network of processes, which makes the whole system, and this whole system includes the management of the organization and delivery, and personnel matters. If an employee admits marriage in the workplace, then he is not guilty, and blame the system because they do not employee produces, as we earlier thought he was only part of the system, and produces chips and marriage only the system and that system make changes to this system first swing. How to shake the system? There needs fundamental changes, up to policy decisions. And now for the third pragmatic axiom Deming – is a paradoxical statement – organization's top management must take responsibility, full responsibility for results and for quality improvement at the company. That, in accordance with its previous axioms sounds quite logical, but who can take responsibility for marriage allowed in production during the performance, so you can and get the hat, here's a dilemma. The newspapers mentioned Daryl Katz, New York City not as a source, but as a related topic. In accordance with the third axiom of every major process production must be his master, who is responsible for the created products that did not redefine the shooter to another level.
Companies engaged in providing outsourcing services were to emerge in the late 19th century in the United States and Western Europe. Developing more and more outsourcing gaining in popularity and cover all new industry in its development. The Russian market is outsourcing services developed its own identity by way of development. A key moment in its formation was the crisis that hit the country in 1998, when many companies bankrupt. This event threw the Russian economy a few steps back. Thus, at the time of revival of the market entrepreneurs belonged to the innovation with caution. The main incentive for the introduction of outsourcing in Russia it was the desire of owners to save on the costs of the organizations (depreciation of equipment, rental of premises, the savings on sn.
earners). The first companies engaged in the provision of such services are security organization, then the development have different marketing and PR-agencies. Most common in Russia was outsourced accounting and IT – services. Transmission system administration party organizations can minimize costs to companies with a small number of employees. Accounting services are the most common form of outsourcing, and to this day. This is largely due, First of all, the necessity and importance of accounting in the enterprise. After all, no one entity can not exist without an accountant, but not everyone can afford to have staff of such a person, but most likely not yet one! After all, if an enterprise is only one accountant question about vacation or sick leave is quite acute. To solve these and many other issues helps to transfer the accounting responsibilities to conduct specialized organization. Should be disseminated type of outsourcing in Russia began to call-centers, focused on providing marketing services. Thus. we can conclude that this market sector is actively developing, is quite attractive for both large and small organizations!